662bet Privacy Policy

1 Introduction

Welcome to the 662bet Privacy Policy. 662bet is committed to protecting the privacy of every player who uses our platform. We understand that handing over personal information requires trust, and we take that responsibility seriously. This policy is written in plain language so that every player — whether you are new to online gaming or a long-time 662bet member — can understand exactly how your data is handled.

This Privacy Policy covers all personal data collected by 662bet through the website at 662bet.games, the 662bet mobile application, and any related services or communications. It explains what data we collect, why we collect it, how we use it, who we may share it with, and what rights you have as a data subject.

662bet processes personal data in accordance with applicable data protection laws. We apply the principles of data minimisation, purpose limitation, and storage limitation to everything we do with your information. In practice, this means we only collect what we need, we only use it for the reasons we have told you about, and we do not keep it longer than necessary.

This policy should be read alongside the 662bet Terms and Conditions, which are available at 662bet.games/terms-conditions. If you have any questions about this policy or about how 662bet handles your data, please contact our support team at [email protected].

2 Data We Collect

662bet collects the following categories of personal data from players. We have organised this into a table so you can see at a glance what we hold and why.

662bet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless this is strictly required by law and you have been informed in advance.

3 How We Collect Your Data

662bet collects personal data through the following channels:

• Direct submission: When you register an account, complete your profile, make a deposit or withdrawal, contact support, or respond to a promotion, you provide data directly to 662bet.
• Automated collection: When you use the 662bet platform, we automatically collect technical and usage data through cookies, server logs, and similar technologies. This includes your IP address, device identifiers, and browsing behaviour on the platform.
• Payment providers: When you make a transaction via bKash, Nagad, or Rocket, we receive confirmation data from the payment provider to verify and process your transaction. We do not receive your full payment account credentials.
• Identity verification services: Where required for KYC compliance, 662bet may use third-party identity verification services to confirm the authenticity of documents you submit. These services process your data on our behalf under strict data processing agreements.
• Fraud prevention services: 662bet uses third-party fraud detection tools that may collect and analyse technical data about your device and behaviour to identify suspicious activity.

4 How We Use Your Data

662bet uses your personal data for the following purposes. We only use your data for purposes that are consistent with the reason it was collected.

• To create and manage your 662bet account, including verifying your identity and age.
• To process deposits, withdrawals, and bonus payments accurately and securely.
• To provide customer support and resolve disputes or complaints.
• To send you transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts.
• To monitor your gaming activity for responsible gaming purposes and to apply any limits or restrictions you have requested.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity on the platform.
• To comply with our legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• To improve the 662bet platform, including fixing bugs, optimising performance, and developing new features based on how players use the service.
• To send you promotional communications about 662bet offers and bonuses, where you have consented to receive these. You can opt out at any time.

662bet does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where this is required for fraud prevention or regulatory compliance. In such cases, you have the right to request human review of any automated decision.

5 Legal Basis for Processing

662bet processes your personal data on the following legal bases:

• Contract performance: Processing your data is necessary to provide the 662bet service to you under our Terms and Conditions. This covers account management, payment processing, and customer support.
• Legal obligation: 662bet is required by law to collect and retain certain data for AML, KYC, and tax compliance purposes. We cannot waive these obligations.
• Legitimate interests: 662bet processes some data on the basis of legitimate interests, including fraud prevention, platform security, and service improvement. We always balance our legitimate interests against your privacy rights.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so on the basis of your consent. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Sharing Your Data

662bet does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this policy:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and are responsible for their own data handling.
• Identity verification providers: Third-party KYC services process identity documents on our behalf under data processing agreements that require them to maintain the same level of data protection as 662bet.
• Fraud prevention services: Technical and behavioural data may be shared with fraud detection providers to protect the platform and its players.
• IT and hosting providers: 662bet uses third-party infrastructure providers for hosting, data storage, and platform operations. These providers act as data processors under our instruction.
• Law enforcement and regulators: 662bet will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by law or valid legal process.

7 Data Retention

662bet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five years after account closure, in accordance with AML regulatory requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction.
• KYC documents: Retained for a minimum of five years after the end of the business relationship.
• Support communications: Retained for two years from the date of the last communication, unless the communication relates to an ongoing dispute.
• Technical and usage data: Retained for up to 13 months from collection, after which it is anonymised or deleted.

When data is no longer required, 662bet deletes or anonymises it securely. Where anonymisation is used, the resulting data cannot be linked back to you and is no longer considered personal data.

8 Data Security

662bet takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS encryption for all data transmitted between your device and the 662bet platform.
• Encryption at rest for all stored personal and financial data.
• Access controls that restrict internal access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing of the platform infrastructure.
• Two-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and potential data breaches.

While 662bet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also have a role to play in keeping your account secure — use a strong, unique password for your 662bet account and never share your login credentials with anyone.

9 Cookies and Tracking Technologies

662bet uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how players use the service.

662bet uses the following categories of cookies:

• Essential cookies: These are required for the platform to function. They manage your login session, remember your preferences, and ensure secure transactions. You cannot opt out of essential cookies without disabling the platform entirely.
• Analytics cookies: These help us understand how players navigate the platform, which pages are most visited, and where players encounter difficulties. This data is used in aggregate and anonymised form to improve the platform.
• Security cookies: These help 662bet detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

662bet does not use third-party advertising cookies or tracking pixels that share your data with advertisers. You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 662bet platform.

10 Your Privacy Rights

As a 662bet player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team at [email protected].

662bet will respond to all privacy rights requests within 30 days. In complex cases, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your privacy rights, though we may charge a reasonable fee for manifestly unfounded or excessive requests.

11 Children's Privacy

The 662bet platform is strictly for adults aged 18 and over. 662bet does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that your child has registered an account on 662bet, please contact our support team immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated personal data without delay.

662bet uses age verification measures during the registration process and reserves the right to request proof of age at any time. Accounts where the player cannot confirm they are 18 or older will be suspended pending verification.

12 International Data Transfers

662bet primarily processes and stores personal data within the region. However, some of our third-party service providers — including hosting infrastructure, fraud prevention, and identity verification providers — may process data in other countries.

Where personal data is transferred outside of Bangladesh, 662bet ensures that appropriate safeguards are in place to protect your data to the same standard as required under applicable local data protection law. These safeguards may include contractual clauses, data processing agreements, or reliance on the recipient country's adequacy status.

If you would like more information about the specific safeguards in place for any international data transfer, please contact our support team.

13 Changes to This Privacy Policy

662bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we use your personal data, we will notify registered players by email or through an in-platform notification before the changes take effect.

We encourage you to review this Privacy Policy periodically. Your continued use of the 662bet platform after any changes are published constitutes your acknowledgement of the updated policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to how 662bet handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and will respond promptly.